At mage88, your privacy is more than a legal obligation — it is our genuine commitment to every member. This policy clearly explains how we collect, use, store and protect your personal data, in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010.
Mage88's commitment to the privacy of Malaysian members is built on six core principles that guide every data-related decision we make.
Important Notice: This Privacy Policy ("Policy") describes how mage88 ("we", "Platform") handles personal data. By using the mage88 platform, you consent to the collection and use of your personal data as described in this Policy. If you do not agree, please discontinue use of the platform. This Policy is effective from 1 January 2026.
Mage88 collects your personal data through various channels, including account registration, platform usage, and interactions with our support team. The following are the categories of data we collect:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Full Name | As shown on your MyKad/passport | Identity Verification (KYC) |
| Phone Number | Active Malaysian mobile number | Account verification, communications |
| Email Address | Valid personal email address | Notifications, customer support |
| Date of Birth | For 18+ age verification | Age compliance |
| Identity Card Number | Malaysian MyKad/passport | Enhanced identity verification |
To process deposits and withdrawals, mage88 collects information relating to your payment methods, including e-wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay), DuitNow account numbers, and FPX details for Maybank2u and CIMB Clicks. We not store credit or debit card information directly — all payments are processed through certified third-party payment systems.
We automatically record technical data whenever you use the mage88 platform, including your IP address, browser type, device operating system, pages visited, session duration, and gameplay patterns. This data is used for security purposes, platform performance analysis, and user experience improvement.
Personal data collected by mage88 is used solely for the following purposes:
mage88 not use your data to make automated decisions that affect your legal rights without human oversight.
Mage88 employs multiple layers of security to protect your personal data from unauthorised access, use, disclosure, or destruction:
While we take all reasonable precautions, no security system is entirely impenetrable. In the event of a data breach that affects you, mage88 will notify you within the timeframe required by law.
Cookies are small text files stored on your device when you visit the mage88 platform. They help us remember your preferences, keep your login session secure, and understand how you interact with our platform.
| Cookie Type | Functionality | Duration |
|---|---|---|
| Session Cookies | Maintaining your logged-in status during an active session | Expires when the browser is closed |
| Preference Cookies | Saving language settings and display preferences | 12 months |
| Analytics Cookies | Understanding usage patterns for platform improvement | 6 months |
| Security Cookies | Detecting suspicious activity and protecting your account | 30 days |
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the mage88 platform.
Mage88 does not sell, rent, or share your personal data to third parties for marketing purposes. However, we may disclose your data in the following limited circumstances:
All third-party service providers with access to mage88 member data are required to sign a Data Processing Agreement that complies with PDPA 2010.
As a mage88 member and data subject under Malaysia's PDPA 2010, you have the following rights regarding your personal data:
To exercise any of the rights above, please contact the mage88 privacy team by email at privacy@mage88.ws or via in-platform live chat. We will process your request within 30 calendar days.
The mage88 platform is strictly limited to individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Should we discover that personal data of a minor has been collected, we will take immediate steps to delete that data and close the account in question.
Parents or guardians who believe their child may have registered a mage88 account are urged to contact us immediately through the available support channels.
Mage88 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required under Malaysian law. In general:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Identity Data | For the duration of the active account + 7 years | AMLA compliance & tax laws |
| Transaction Records | 7 years from the transaction date | Financial audit requirements |
| Support Communication Logs | 3 years | Dispute Resolution |
| Gaming Data | 2 years | Game fairness verification |
| Cookies & Technical Logs | 6–12 months | Security & analytics |
Once the retention period expires, data will be securely deleted or anonymised in accordance with industry standards.
Personal data of mage88 members is primarily stored and processed on servers located in Malaysia. In the limited situations where data needs to be transferred outside Malaysia – for example, when using services from international technology providers – mage88 ensures that:
With your consent, mage88 may send you marketing communications about new bonus offers, festive promotions (such as Hari Raya and New Year), new games, and platform updates that may interest you. Every marketing communication will include an option to unsubscribe.
You can manage your communication preferences at any time through your mage88 account settings or by contacting our support team. Unsubscribe requests will be processed within 5 business days.
Important account notifications — such as transaction confirmations, security alerts, and Terms updates — will continue to be sent regardless of your marketing preferences.
Mage88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, Malaysian law, or developments in the services we offer. Where material changes are made, we will notify you via:
The "Updated" date at the top of this page will always reflect the date of the latest revision. Your continued use of the mage88 platform after any amendment takes effect constitutes your acceptance of the updated Policy.
For any enquiries, concerns or requests relating to this Privacy Policy or the handling of your personal data by mage88, please contact our Data Privacy Officer:
Related links: Terms & Conditions | Responsible Gaming | FAQ
Under Malaysia's PDPA 2010 and the mage88 Privacy Policy, you are entitled to clearly defined and guaranteed data protection rights.
By understanding mage88's Privacy Policy, you can be confident that your data is fully protected. Register today and enjoy a safe, fun and responsible gaming experience with the Malaysian player community.
By registering, you agree to the Terms & Conditions and mage88 Privacy Policy. We are committed to protecting your personal data in accordance with Malaysia's PDPA 2010. Players must be 18 years of age or older.